Frequently Asked Questions
Everything you need to know about your GSMnet shopping experience.
Are your replacement parts genuine or high-quality aftermarket?
We offer both original manufacturer parts and premium aftermarket alternatives. Each product listing is clearly labeled with its grade and origin to ensure you make an informed decision for your repair.
How long does shipping take for electronic components?
Orders are typically processed within 24 hours. Domestic shipping usually takes 2-5 business days, while international delivery times vary between 7-14 days depending on your location and chosen courier.
What is the warranty policy on mobile spare parts?
Most of our components come with a standard 6-month warranty. Please note that the warranty is void if the part shows signs of installation damage, such as torn flex cables or removed screen protectors.
What payment methods do you accept?
GSMnet accepts all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and secure bank transfers for wholesale orders.
Can I return a product if I ordered the wrong model?
Yes, we accept returns within 14 days of delivery, provided the item is in its original, unopened packaging. Return shipping costs for incorrectly ordered items are the responsibility of the customer.
Do you offer bulk discounts for repair shops?
Absolutely. We have a dedicated B2B program that offers tiered pricing and volume discounts for professional technicians and repair businesses. Please contact our support team to set up a wholesale account.